We don’t have clients,
we have partners
Bringing in modern technical insights and stewardship to achieve transformational potential, and unlock meaningful growth for our partners.
Always innovating
Our partners needs are constantly changing, so we continually seek new and better ways to serve them. To do this, we are bringing new talent into the firm, and developing new capabilities.
We serve partners at every level of their organisation, whether as a trusted advisor to top management or as a hands-on coach for front line employees. We work directly with them over the long-term, to help develop workforce skills, drive operational improvement, and apply new working methods.
No matter the challenge, we focus on delivering practical and enduring results, and equipping our clients to grow and lead.
Our values.
Clients trust us to build things that work better and we take that seriously. Our team are passionate, and love tough problems and new challenges, find solutions and deliver exceptional results.
Stronger together
Our global Braynbox teams are designed to operate as one – united by a strong set of values, including a deep commitment to making positive impact through our work and the way we operate.
We take a consistent approach to recruiting and skills development regardless of where our people are located, so that we can quickly deliver the right team, with the right experience and expertise, to every partner, anywhere in the world.
Our Offices.
FAQs.
How are you different from development agencies?
This is an excellent question, and here are some interesting facts about us that demonstrate how we can offer you that little something extra. We are entrepreneurs, just like you. This means we understand exactly what it is you are after and how to help your new business grow. We only succeed when you do, which is why we push as hard as we can to make your business the best in your sector. When you work with Braynbox, we become part of your family. We work closely with all our partners to make their brands matter, and we make them look good while we’re at it.
Who is the typical Braynbox partner?
From established brands to entrepreneurs, we work with all sorts of businesses. But one thing they all have in common is a passion for creativity and innovation. We work with businesses who always want more, who want to push boundaries and stand out amongst the crowds through bold and daring decisions. We like to be inspired, and our clients are great at doing just that.
What are your typical timelines?
The time it takes to complete your project is dependent on a whole scope of factors, but we will always endeavour to complete your project to the highest quality, as quickly as possible. We deliver our results with quality and great customer service, which means that as their businesses grow, our partners tend to come back for more.
What is the typical investment per partner?
The services we offer are entirely bespoke, but we will always make the most of people’s investment levels and look for opportunities to work together. As our partners range from big businesses to those just starting out, we tailor the scope of work to suit any type of budget or brand image that you are after.
Do you offer start-up packages?
If you want to work with us, then we want to work with you. We can tailor the scope of work to suit a smaller budget, and give you the basics your business needs to get started. We love innovative and forward-thinking ideas, and can’t wait to hear about yours.
Do you offer flexible payment terms?
We will always strive to offer our clients a fair payment plan. Our payment schedule will always be clearly outlined within our proposals, which means there won’t be any surprises further down the road.
Do you trade services for equity?
It’s all good having a wonderful and unique idea that fills a gap in the market, but a new start-up will often face difficulties regarding the funds needed to get going in the marketing department. If you have an innovative idea with a strong business plan, then get in touch and we will see what we can do.
What is the working process you follow?
We establish suitable workflows based on our partners needs.
The working process starts with a short discovery session to establish the short-term goals of your project. It continues with a planning of the sprints – our flexible agile model allows ongoing development, delivery and flexible iterations. This enable us to move fast, and deliver quickly through weekly sprints. Don’t get bogged down with complex roadmaps – move fast, experiment, iterate toward success.
What is the primary form of communication we will follow upon starting the project?
Project Management Asana or emails is the primary form of communications we use. For time-sensitive communications, a Slack channel will be set and used. All correspondence should ideally happen through Asana, where communications will be archived for future reference and all updates will be properly tracked. Slack will be used for real-time sync for complex issues or when there is an outage or major event. An opportunity for weekly calls could be additionally discussed and introduced on request.
Do we need a dedicated project manager in-house?
We will establish roadmaps and manage everything in-house. Braynbox employs professional project managers and team leaders responsible for project planning and management of the ongoing activities related to your business goals.
What is the expected response time in case of emergencies?
The response time can vary according to our workload, the importance/urgency of the issue, the time slot, the resources available at the given moment, compared to the remaining allocated for the period, the priorities and tasks agreed in collaboration with you.
It should be noted that very often the response time is used to utilise not only for an answer/reaction/starting work on an issue (a.k.a. response), but also for resolving such that is reported (a.k.a. resolution). Since there is a significant difference between response and resolution, we’re only able to provide our standard response time here as the resolution of each issue/emergency would and should be treated individually on a case by case scenario.
